Elevated Errors

Incident Report for Scalapay

Resolved

This incident has been resolved.
Posted Oct 13, 2026 - 03:45 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 13, 2026 - 03:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2026 - 03:29 UTC

Identified

We're experiencing an elevated level of errors and are currently looking into the issue.
Posted Oct 13, 2026 - 03:08 UTC
This incident affected: API and Customer Web Portal.